Frequently Asked Questions

Modern Parent of Young Ones

Toddlers & kids are going to pick up one of your devices. We can't stop it so we need to embrace it and set some guidelines to help them along the way. Read on for some great pointers, you might see something you hadn't thought about.

For 2-4 year olds.
  • Create a separate kids folder for games on the Phone
  • No internet games just downloaded games.
  • Make sure that their folder is just for them, nobody else. One folder per kid.
  • Teach the kids to put it down without fuss. (Warning! it isn't easy)
  • Switch off In-App Purchase's & Switch on 'Parental Controls.'
  • Teenagers are using screens for upto 10 hours a day online - So now is the time to act.
Under 6 Guide's
  • Less than 2 hours a day and under adult supervision
  • No downloads, installs or purchases
  • No Google, Yahoo, YouTube access 
  • Just games, sites and apps approved by Parents
  • Close anything you don’t like
  • Giving them Youtube access then 'Switch On' 'Restricted Mode'
  • If they have their own phone. Don't connect to a network and if you do, block everyone except yourself.
When you download a new App - Check the App doesn’t seek to use your contacts or data. This data is re sold for profit including your mums e-mail address & phone number. 

Teach them to respect your phone, absolutely no downloads to be made without your consent. Here's our Being a digital parent page

The Apps they use
When they go online.
What they see.
How long per day they can spend online.
Who they talk to.
How they search and Browse.

Yes, you can...Our best sellers are the 5 & 7 SAFE devices (green buttons)  Start protecting your family in 5 minutes via email. Buy here 

All the best,
Ask us a question.

P.S. Want to buy SAFE now to protect our family. Click here


What is Parental Control Software

What is Parental Control Software?

Modern parent control is quite sophisticated with some really emphasising 'ease of use' which suits modern parents.  Much of the latest anti virus and malware software includes these parental control and parental 'peace of mind'  option such as F Secure SAFE. You will want parental control software which allows for features such as below.  And remember in the case of Phone control remember the online family protection is both home WiFi and Data plan friendly when you are 'out and about'.

  • Time limits online 
  • Site Blocking with Age appropriate features
  • Safe searching in Chrome, Safari, Firefox, Windows browsers
  • Android, IPhones, iPod, Tablets, Laptops & Desktops (Multi devices)
  • Content Control Block by type Violence, Guns, Adult, Unrated content

Why would you want to control kids access and limit their time online and protect them, well here is some reason's.


  • Average child is now exposed to porn & adult content at age 8/9
  • Kids screen-time has doubled to 8 hours / day in 20 years
  • Kids eat more, weigh more, exercise less and sleep less
  • Internet is now a de facto parent in your home
  • Internet is riddled with adult content, betting & violence 
  • 7 billion devices today and 20 billion by 2020 

As well as engaging with your child to educate and guide them through a safe digital life - at you fully understand the latest developments - it makes good sense to take advantage of the filters and controls which you can use to reduce the chance that they will come across inappropriate or offensive content.

This video show how easy it is to control browsing for kids, content blocking  and full anti virus control.

As well as engaging with your child to educate and guide them through a safe digital life - you ought to fully understand the latest developments - it makes good sense to take advantage of the filters and controls which you can use to reduce the chance that they will come across inappropriate or offensive content. Something the video above demonstrates.

Do remember, however, that parental control tools are just there to help, and are not a fail safe answer. Nor are they an online 'babysitter' ... you still need to know what your child is doing online. 

Here are the different types of precautions you can put in place:

Parental Controls on Your Computer or Mobile Device

Many phones have standard parental control and content blocking control tools however many people find it easier to install 'off the shelf' anti virus software which include a full suite of parental control limits and controls. Again we recommend F Secure SAFE. F-Secure SAFE offers a locate my kid show below which is fantastic feature.

Parental Control Software to Buy or Download

There is a large number of different brands and types of parental control software available for both computers and mobile devices. Typically, they enable you to filter out inappropriate content such as pornographic and violent material, reducing the chances of your child being exposed to it. Some allow you to set different profiles for if you have children of different ages who will be accessing the computer or other device.

Sometimes, these filters can over or under-block, so your child may not be able to access some perfectly innocent sites, or may sometimes be able to view pages that are inappropriate for their age. Most will let you block or unblock particular sites to give you more control. Some parental control software lets you monitor your child's online activity, so you can see which websites they have been viewing and how long they were online for. Some even provides you with reports on your child's social networking activity.

Some programs enable you to set time limits to your child's online activities - restricting access to the internet, or to certain websites at certain times of the day. So you could block social networking or entertainment sites when your child is meant to be doing his or her homework.

Download updates when provided

You can access the software via a login at any time to modify the filters and blocked or unblocked sites, as your child gets older. And as with all software, it is very important to perform updates when notified.

Beware of the gaming consoles

Other internet-connected devices such as games consoles normally feature parental control software that as a parent, you can set up and use. The latest version of iPod generation 6 also need protection as well.

The television channels' on demand services such as BBC iPlayer, 4oD Player, ITV Player and Demand 5 all offer password-protected parental locks to help you to protect your child against viewing programmes that are unsuitable for their age group.

Why should I purchase Anti Virus software when there are free ones


First the explanation, what does antivirus do? 

Anti-virus software set of computer programs that prevent, search for, detect and remove software viruses and malicious software like worms, Trojans, Adware, and more. You won’t know how painful it is until you get hit badly and then you will wish you had done something about it. 

It’s urban myth that Apple users are exempted from this owing to Apple's incredible technology. Fact, Apple products including iPad & MacBook's are just as vulnerable. Always be sure you have the best, up-to-date internet antivirus security software installed to protect your computers, laptops, tablets and smartphones. 

The bombardment is constant, with anti-virus companies update their detection tools constantly to deal with the more than 60,000 threats pieces of malware created daily. Some years it was described as being similar to jumping in the deep end of a pool with out being able to swim. 


Free antivirus software usually searches your computer using signature-based to detect patterns of data that is known to be related to already-identified malware. Some antivirus companies sell your data to make a living which clearly doesn’t make sense. 

Paid antivirus software usually include heuristics to catch new, or zero-day threats, by either using genetic signatures to identify new variants of existing virus code or by running the file in a virtual environment (also called a sandbox), and watching what it does to see if it has malicious intent. 

Germany’s AV Test recently conducted a 5 year performance analysis and found the Bitfender, F Secure SAFE and Kaspersky to be most reliable from 30 brands tested. Special commendation was made to F Secure SAFE among these three. AV Test recommends that despite the cost people use paid for anti virus. Virus designers, however, usually test their malicious code against the major antivirus types of malware, specifically ransomware, use polymorphic code to make it difficult to be detected by antivirus software. Besides using antivirus software to keep your computer safe and running smoothly, it is also always a good idea to be proactive: make sure your web browser is updated to the latest version, use a firewall, only download programs from websites you trust and always surf the web using a standard user account, rather than your administrator one. 


  • Scan specific files or directories for any malware or known malicious pattern. This is usually ease to find.  
  • Set your to schedule scans to automatically run for you 
  • Allow you to initiate a scan of a specific file or of your computer, or of a CD or flash drive at any time. 
  • Remove any malicious code detected –sometimes you will be notified of an infection and asked if you want to clean the file, other programs will automatically do this behind the scenes. 
  •  Show you the ‘health’ of your computer

Being a parent in the Digital Age Pt 1

Naturally parents want the best for their kids And as such the internet presents new challenges to parents. We have to embrace and protect in equal measure. Features such as ‘find my teenager/kid/phone’ & ‘safe browsing’ are part of that.

Guidelines for the under 6’s

  • Less than 2 hours a day and under adult supervision
  • No downloads, installs or purchases
  • No Google, Yahoo, Youtube access
  • Just games, sites and apps approved by Parents
  • Close anything you don’t like
  • No email account & No social media

Guidelines for the under 7 – 11 year olds.

  • Homework before fun.
  • No more than 2 hours per day.
  • Consoles, TV, Tablets & Phones closed by time agreed
  • Facebook, Snapchat operated with a responsible adult
  • Parents as a friend in social media
  • Do not share details with strangers & Never ever agree to meet a stranger you meet online.

Guidelines for the under 12 – 16 year olds.

  • School work first, limit your Games, TV, Online time to 2.5 hours per day & finish everything at an agreed time on school nights.
  • Use the internet wisely, use web filtering & close disturbing pages
  • Agree sensible rules for new purchases, social media accounts.
  • Don’t respond to people you don’t know & never meet them
  • Please don’t share personal information, pictures, credit card details with anyone.


Being a parent in the Digital Age Pt 2

Being a Digital Age Parent.

No different to being a parent any other day of the week. The Digital age requires training and learning just as toddlers have to be taught how to cross the road.

Show them how.

Kids love technology, why wouldn’t they? They will most likely learn everything faster than you learn from them and about them. Talk about what they see and enjoy the experience together.

Watch over them but don’t spy.

Once you show them and discuss the rules, let them get on with it. Kids hate being watched. SAFE does not allow you to spy on them either.

Keep Talking

Always stay in touch, the internet and its surprises are not going away. If you are open and active your children will share their experience good and bad with you. Which is great.

Set the boundaries & keep to them.

Please keep talking to your kids, explain it carefully and clearly. You can’t be there all the time, help them to make the right decisions while you are not there. SAFE will help you.

Make Rules visible.

Children are more likely to follow rules right in front of them and clearly explained. Write them down.

Yellow Card, Red Card

A yellow card offense means one more chance for one day suspension. Red card is a one or two day suspension. No internet, no devices, no phones. Amend and change to suit circumstance.

It’s not too late

Being a parent isn’t easy but you need to stick with it. Guide your children and agree opun some rules for their digital health.

Give them the Tools.

Keep them safe with SAFE. Show them how to enjoy, be creative, social, explore the world and the web.


What does F Secure SAFE do?

  • Protects all your devices with one service
  • Simple and quick to install
  • The worlds best protection PC, Mac, smartphone, FACT!
  • Stay safe from online threats with automatic protection
  • Protect your children online with Parental Control
  • Full Browsing Protection
  • The best Online banking Protection in the world
  • Protects personal data in the vent mobile device is lost or stolen
  • Manage your security and locate your missing devices through an easy-to-use personal portal

Advice on Cyber Crime

The following are list of agencies involved with internet safety in Europe, UK & Ireland.
Some of these are directly responsible to Government for ensuring internet safety, others provide general tips and advise for safer internet use for Children, Teenagers and the rest of us.
We believe that Senior Citzens don’t receive enough attention and support at this vulnerable stage of their lives. Common sense suggests that Seniors consider using Anti Virus, Safe browsing, Banking & Shopping




Reporting Cyber Crime

Call the Police To report a cybercrime iplease contact your local police service.

If you have been the victim of cybercrime, contact Action Fraud.

Regional Organised Crime Units (ROCUs)

Other Supporting Forces

Rep Of Ireland.

Same as UK, Contact the Garda in the normal way.
Garda Cyber Crime

Senior Citzens, Advise for Online

With 70% of seniors going online daily for:  
  • Banking 
  • Pensions 
  • Facebook 

Guess what, seniors are buying iPhones and laptops with same enthusiasm at everyone else. Seniors have a lot more to loose than others online in terms of Banking and potential fraud. 


There are risks associated with being online, and, sadly, many scammers target senior citizens. 

Seniors should be wary of the following types of emails, websites, or social media messages that:

  • Offer "free" gifts, prizes or vacations, or exclaim, "You're a winner!"
  • Offering discount prescription medications or other "can't miss" deals.
  • Appear to be from friends or family members, but the message is written in a style not usually used by that person, has numerous misspellings, or otherwise seems unusual. This is an indication your friend or family member's account may have been hacked.
  • Appear to be from official government agencies, such as Social Security Administration, or banks, requesting personal information.
  • Set ultimatums such as "your account will be closed," or "the deal will expire" to create a sense of urgency, and trick the victim into providing personal information.

Cyberbullying of Senior Citizens 

 Cyberbullying (mostly through e-mail) of our elders takes many forms, for example:

  • Emotional and ferocious abuse with rage, threats, accusations, and belittling comments, often followed with periods of silence or ignoring the victim.
  • Banking and Financial threats. Inducing elders into providing access to accounts
Sadly Senior bullying often includes a family members and particularly older less robust seniors may not even realise they are subject to bullying.


Keep a Clean Machine 

  • Keep security software current and updated: Have the latest security software, web browser and operating system installed on your computer. Enable the auto-update feature to ensure you have the most up-to-date security, if that's an option. 
  • Protect Wireless Network: Ensure your wireless router requires a secure password. 

Protect Your Personal Information 

  • Make passwords long, strong and unique. You have should have a different password for each online account, using a combination of upper and lower case letters, numbers and symbols. 
  • Be Wary Banks, charities, universities, companies, etc., - will not ask for personal information via email. Be wary of requests to update or "confirm" your information. 
  • Post with caution: Be very careful not to share personal detail Age, circumstances, naming friends online etc. Using major reputable sites. 
  • Protect Wireless Network: Ensure your wireless router requires a secure password. 
  • Own your online presence. Use privacy settings work on social networks and websites you frequent. Set them to your comfort level of sharing. And switch off Advertising tracking 
  • YouTube. It’s a tremendous source of information and how to video particularly in setting up and managing computers, iPhones. For example ‘Switch off tracking on MacBook or laptop’

F-Secure Support

When you buy or renew your license, please feel free to use the support services. Details for contacting them as follows


Services are as follows web chat, web form, phone and community.

Telephone support 09.00 -18.00

UK No. +44 (0)208 822 3632.

What’s the difference between F-Secure SAFE & iKydz?

What's the difference between F-Secure SAFE & iKydz?
iKydz only works in the home and is attached ONLY to home Wi-Fi.  F-Secure SAFE is more comprehensive and works everywhere both at home and out and about on mobile phone network, Coffee Shop Wi Fi everywhere.
Installing iKydz.  Is it easy?
Yes, Plug it into to Wi Fi box & and plug into the power. That's it then download the App from iTunes or Google. And get going. We will pre install it for €35. We will need some info from you when installing. iKydz is a simple device, about the size of the average mens wallet.
Watch here

Setting up iKydz - Yes it's this simple

Why would I buy F-Secure SAFE over IKydz.
You want full parental control on your kids devices inside and outside the home. You want to find your kids easily online when they are out. F-Secure SAFE includes Anti Virus, safe browsing, search control, banking protection when online. F-Secure was established in 1988 and SAFE receives the highest Anti-Virus protection grades '6 out of 6' from AV-Test Germany.
It is software which needs to be installed on each device that requires protection. Prices depend on number of devices, best value is the 2 year option.

Why would I buy IKydz over F-Secure SAFE?
You'll be mainly concerned about the home Wi-Fi and you need something really easy to install and control on your home Wi-Fi. You want to control all the devices in the home on your mobile phone. You have younger kids who donít have phone coverage yet. iKydz is brilliant and just what you need if you have young ones in the house
What do they cost?
iKydz including 48 hour delivery is €107.50 (it's a once off purchase). F-Secure SAFE is priced from €40 and is a subscription service. F Secure SAFE is one of the worlds leading anti virus products protecting millions of people worldwide. Don't forget iKydz is a one time purchase.

Contact Us


6 Parklands Office Park

Southern Cross Road,


Co. Wicklow

Tel: +353 (0)1 908 1588

Email: info@besecureonline.co.uk


55 Pimlico Road,




Email: info@besecureonline.co.uk

Best Antivirus in the world

Four years straight 2012, 2013, 2014, 2015,2016

AV TEST, Germany/February 2015

Buy Today and together we will give back to charity

Like us on Facebook when buying and we will donate £/€3 to Barnardos.


Sign up to our newsletter to keep up on our always evolving product features and technology. Please select the topics you are most interested in.

Ireland Office

UK Office